Practical writing on business software, workflow automation, and what to fix before you pay anyone to build anything.
Buying Software
Five things decide what a custom system costs, and a feature list is not one of them. What scope, integrations, data migration, approvals and support each do to a quote — and what you can do to lower it honestly.
Buying Software
We build custom software, and most businesses that ask us about it should buy something existing instead. Here is the line between the two, and the costs on both sides that get left out of the comparison.
Operations
Spreadsheets do not fail gradually — they fail in four recognisable ways. Knowing which one you have tells you whether you need a better spreadsheet or something else entirely.
Operations
Most quotation delays are not caused by slow pricing. Here are the three specific places a quote stalls in a service business — and why only two of them are worth paying software to fix.