Can we keep our booking tool?
That is the starting point. Discovery checks the current tool, its access options and your staff process. If a safe connection is unavailable, we scope a staff callback or manual handover rather than promise an integration.
What happens when a class is full?
The enquiry goes to an agreed staff contact. An alternative or waitlist is offered only under your academy’s approved process. Calendar availability alone never confirms a place in a class.
How are sibling enquiries handled?
One guardian enquiry can contain separate programme requests. Each age match, class and capacity check stays distinct, so one child’s suitable class is not treated as a place for both.
Does this form book a call or trial?
It requests a discovery conversation with Ilumax. A person will arrange a suitable time. It does not reserve a call, academy trial or class place.
What will the pilot cost?
We agree the workflow, supported tools, setup fee, monthly support allowance and separate provider costs before you decide. This academy pilot is a different scope from our general AI receptionist service. No payment is taken here.
What information should we send?
Describe the business process and tools only. Do not send children’s names, birth dates, health details or participant lists through this sales enquiry. Any later participant-data workflow needs an agreed access and handling process.
